Policy

Shipping & Returns

Effective 18 September 2026 · Applies to orders placed on uromoda.com

Uromoda _uno cabinets are sold, delivered and installed by Garage Solutions 4 Less. This page explains how delivery works, what it costs, what to do when your order arrives, and how cancellations, returns and damage claims are handled. If anything isn’t clear, call 416-209-6943 or email hello@uromoda.com before you order.

Shipping FAQ

How much does shipping cost?

Greater Toronto Area: delivery is free.* For delivery purposes, the Greater Toronto Area means the City of Toronto and the regional municipalities of Durham, Halton, Peel and York.

Calgary: a delivery fee of CA$399.99 is added on the Calgary checkout page and shown before you pay, together with Alberta tax.

Ontario and Alberta differ on both tax and delivery, so each province has its own checkout. The postal code check on the home page sends you to the right one — that is why we ask for it before Shop Now works.

Where do you deliver, and where do you install?

We deliver across the Greater Toronto Area and in Calgary. Installation is included at participating locations — currently Oakville, Burlington and Georgetown in Ontario and Calgary in Alberta.* Elsewhere in the GTA, orders are delivery-only: the cabinets are delivered, installation is not included, and the checkout tells you so before you pay. We do not deliver outside these areas yet, and we do not ship outside Canada. If your postal code is outside them, email hello@uromoda.com and we will tell you when we reach you.

What are the delivery options, and how long does delivery take?

There are two ways an order reaches you:

• Participating installation areas. Your local Garage Solutions 4 Less installer contacts you within two business days of your order to book a date, arrange delivery and plan the installation. Delivery and installation happen on the same day. Installation is included in the price at participating locations.*
• Delivery-only orders (GTA addresses outside a participating installation area). Your set ships by freight carrier on a pallet. The carrier calls ahead to arrange a delivery appointment.

How does a freight delivery work?

• Freight deliveries are curbside: the driver brings the pallet to the end of your driveway or the curb. Drivers do not carry cabinets into the garage.
• Someone 18 or over must be present to receive, inspect and sign for the delivery.
• If your street can’t take a large truck, or access is restricted, tell us when we confirm your order so the carrier can plan for it.
• Follow the four steps under When your order arrives.

When your order arrives

Four steps, in this order. They take a few minutes and they protect you if anything went wrong in transit.

1. Inspect before you sign. Look over the pallet and the packaging for crushing, tears, punctures or signs it has been tipped.
2. Note any damage on the delivery receipt. Describe it in writing before you sign. If you can’t open the packaging on the spot, write “subject to inspection” next to your signature. A clean signature makes a carrier claim much harder to pursue.
3. Take photos. The pallet as delivered, any damage to the packaging, close-ups of the damage itself, and the signed delivery receipt.
4. Contact us within two business days. Email hello@uromoda.com with your name, order number, the photos and which item is affected.

Damage & missing items

My cabinets arrived damaged. How do I make a claim?

Follow the four steps above and email us within two business days of delivery, including photos of the packaging and of the damaged part. We will arrange replacement parts or, where necessary, a replacement unit. Please keep all packaging until the claim is resolved.

Claims reported after this window, or where the damage was not noted on the delivery receipt, may be declined by the carrier. We will still do what we can to help, but the receipt and the photos are what make a claim straightforward.

Something is missing from my shipment.

Every set ships with a packing list. Check the contents against it first — components are packed across several cartons on the pallet, and a part is often in a carton that hasn’t been opened yet. If something is still missing, email us within two business days with your order number and the item’s name from the packing list, and we will ship it out.

Shipping policy

• Delivery within the Greater Toronto Area is free on every Uromoda _uno set.*
• Delivery in Calgary carries a fee of CA$399.99, charged on the Calgary checkout page together with Alberta tax. You see the full amount before you pay.
• Installation is included at participating locations only.* GTA addresses outside a participating location are delivery-only, and the postal code check on the home page tells you this before you pay.
• Each province has its own checkout. If an order is placed through the wrong one, we contact you before dispatch to correct the tax and delivery charge, or refund the order in full if you prefer.
• We do not deliver outside these areas yet. Orders for addresses we cannot serve are refunded in full.

Important terms

• Delivery dates are estimates. We do not guarantee delivery dates and we are not responsible for carrier delays outside our control.
• Book third-party installers only after delivery. If your order is delivery-only and you are hiring your own installer, wait until your order has arrived and you have checked it. We cannot cover installer rescheduling fees.
• We may cancel. We reserve the right to cancel any order or item at any time; if we do, you receive a full refund to your original payment method.
• Prices and taxes. Prices are in Canadian dollars. Applicable taxes and any delivery fee are shown on the checkout page for your region before you pay.
• Offer terms. Free installation at participating locations only. Free delivery in the Greater Toronto Area. Offer valid while stocks last. If stock runs out before your order can be fulfilled, we tell you and refund in full.

Cancellations & changes

• You can cancel any time before your order is dispatched for a full refund to your original payment method. Email hello@uromoda.com with your order number.
• Want to switch between the 7-Piece and 9-Piece set? Email us before dispatch and we will adjust the order and settle the price difference either way.
• Once an order has been dispatched it can no longer be cancelled. See Returns.

Returns

All sales are final. We do not accept returns, and we do not offer refunds or exchanges for change of mind once an order has been dispatched.

Please measure your wall against the dimensions on the home page and run the postal code check before you order. If you are not sure which set fits, email or call us first — we would rather answer a question than disappoint you after delivery.

No returns does not mean no remedy:

• Damaged in transit or missing items — follow the damage and missing-item process within two business days of delivery and we replace the affected part or unit.
• Defective product — covered by the limited warranty: finishes three years, drawer slides two years and structural integrity ten years, with replacement of the defective product or part.
• Order cancelled by us — full refund to your original payment method (see Important terms).

Warranty

Uromoda _uno cabinets carry a limited warranty to the original purchaser: finishes three years, drawer slides two years and structural integrity ten years from purchase, with replacement of the defective product or part. The full terms, including what the customer pays and how to claim, are on the warranty page.

Contact us

Email is fastest for claims, because you can attach photos.

• Email: hello@uromoda.com
• Phone: 416-209-6943, Monday to Friday, 9 am to 5 pm Eastern
• Garage Solutions 4 Less, 2222 South Sheridan Way, Suite 216, Mississauga, Ontario L5J 2M4

*Free installation at participating locations only. *Free delivery in the Greater Toronto Area. *Offer valid while stocks last. This policy forms part of the terms of sale for orders placed on uromoda.com. Nothing in it limits your rights under applicable consumer protection law.